Privacy Policy

Privacy Policy for Medicare Matchup Team

Last Updated: July 17, 2025

At Medicare Matchup Team, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as posting messages in our forums or entering contests), or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we may collect includes the following:

• Personal Identifiers: Name, email address, phone number, mailing address, date of birth, Medicare information (e.g., Medicare ID number), and other similar contact data.
• Demographic Information: Age, gender, zip code.
• Health Information: Information related to your health status, medical conditions, medications, or healthcare providers, which may be relevant to determining your Medicare eligibility and plan options. We only collect this information with your explicit consent.
• Financial Information: While we do not directly process payments, information about your current insurance coverage and financial situation might be relevant for plan recommendations. We do not collect credit card numbers or banking details directly.
• Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This is typically collected through cookies and similar technologies.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you via the Site to:

• Provide, operate, and maintain our services.
• Process your inquiries and requests, and respond to your questions.
• Personalize your experience on the Site by presenting products and offers tailored to you.
• Help you find Medicare plans that best match your needs and preferences.
• Communicate with you about Medicare plans, updates, and other relevant information.
• Send you marketing and promotional communications, if you have opted in to receive them.
• Improve our Site and services through analytics and research.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions and monitor against theft.
• Comply with legal obligations and resolve disputes.

3. How We Share Your Information

We may share your information in the following situations:

• With Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include data analysis, email delivery, hosting services, customer service, and marketing assistance.
• With Insurance Carriers and Agents: To help you enroll in Medicare plans, we will share relevant information with the insurance carriers and licensed agents with whom we partner. This is done solely for the purpose of assisting you with plan selection and enrollment, and only with your explicit consent.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property; or (c) act in urgent circumstances to protect the personal safety of users of the Site or the public.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Tracking Technologies (Cookies and Web Beacons)1

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected2 through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but b3e aware that such action could affect the availability and functionality of the Site.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [Insert your contact email or phone number here], and we will take steps to remove that information from our systems.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we erase your personal data, under certain conditions.4
• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.5
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.6
• Data Portability: The ri7ght to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [Insert your contact email or phone number here]. We will respond to your request in accordance with applicable law.

8. Do Not Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online Browse activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us.